Pest Control Service Agreement

Client Name

Company Name

ABN

Trading as

No & Street

Suburb & post office

Contact Number

Contact

Date

Agent Code

Branch

Phone

Survey Report and Recommendations

Service Schedule
RF TECH PTY LTD ABN 33633730533 Trading as (“RF PEST MANAGEMENT”) agree to carry out inspections and treatments (the “Commercial Pest Management programme”) at regular intervals as detailed in the Service Schedule below.

Services Address

Post Covered

No of services p.a

Cost per services

Annual Cost

At the commencement of the programme, there will be a once-off installation fee of ...................................................... $
The Installation fee will appear on the first invoice.

The Commercial Pest Management will be charged per service at the rate of ........................................................... $ per service. Payment is due on receipt of each invoice.

This Agreement is binding for an initial period of two years from the date hereof and will automatically be renewed for a further 2 years unless terminated by either party, but may be terminated in writing not less than 90 days prior to the expiration of the current term.

The Client agrees to pay the gross goods and services tax applicable to this Agreement in addition to all other amounts due in accordance with clause 11 overleaf.

The client acknowledges that they have read and agree to the terms and conditions including those printed overleaf, all of which form part of this Agreement. In addition, the client’s signatory acknowledges and warrants that the signatory is duly authorised to execute this agreement on behalf of the client.

Signed for and on behalf of RF PEST Management

Name

Postion

Signed for and on behalf of

By the client

Name

Postion

Date

SERVICE AGREEMENT TERMS AND CONDITIONS

Definitions

1.1 Words in the singular include the plural and vice versa.

1.2 Headings are for convenience and do not affect interpretation.

1.3 "Client" refers to the person or company specified in the Client Details section on page one of this Agreement.

1.4 "RF PEST MANAGEMENT" refers to RF TECH PTY LTD, ABN 33 633 730 533, trading as RF PEST MANAGEMENT.

1.5 "Force Majeure" includes events beyond the control of RF PEST MANAGEMENT, such as:

Acts of God, epidemics, lightning, earthquakes, fires, storms, floods, washouts, and cyclones.
Industrial disturbances.
Riots, war, and civil disturbances.
Shortages of equipment, materials, or labour.
Accidents involving or breakdown of, or damage to, necessary equipment, materials, or facilities.

Collisions or accidents.

1.6 "Service Address" refers to the address listed in the Service Schedule on page one of this Agreement.

1.7 "Service Technician" is an employee, agent, or contractor of RF PEST MANAGEMENT trained and authorised to perform the Pest Control Service specified in the Service Schedule.

1.8 "GST" refers to goods and services tax, value-added tax, consumption tax, or any similar tax imposed by the government.

Regular Service Visits

A Service Technician will thoroughly inspect the Service Address for pests and perform Pest Control Services as necessary, focusing on pests specified in the Service Schedule. A written report of the work performed will be documented in a Report Book left on the premises. Additional areas or pests will require a separate survey and proposal.

Additional Service Visits

If the Client notices new signs of pests between regular service visits, they must contact RF PEST MANAGEMENT immediately. RF PEST MANAGEMENT will then perform any necessary additional work to resolve the issue at no extra charge. If the Service Technician determines that additional visits are necessary to control a problem, these visits will be provided without additional charge to the Client.

Advice and Recommendations

The Service Technician will inform the Client about any factors that help control and minimise pest issues at the Service Address, including advice on cleaning, storage, and maintenance. They will specify any remedial work required and, where appropriate, arrange for RF PEST MANAGEMENT to provide further advice. These recommendations will be confirmed in writing in the Report Book.

Acceptance of Service Agreement

The acceptance of the Service Agreement by the Client signifies their agreement to the terms and conditions outlined herein. This formal acceptance is crucial as it establishes a binding contract between the Client and RF PEST MANAGEMENT, ensuring that both parties are clear about their obligations and responsibilities. The Client's signature serves as a formal acknowledgment of their commitment to adhere to the terms of the Agreement, providing a clear framework for the delivery and management of pest control services.

Price Policy

The pricing policy is designed to ensure that the charges for pest control services remain fair and reflective of the actual costs incurred by RF PEST MANAGEMENT. Regular reviews of the pricing structure allow for adjustments to be made in response to fluctuations in the costs of materials and services. This approach ensures that the pricing remains competitive and aligned with industry standards, while also providing transparency to the Client regarding any changes in the cost of services.

Force Majeure

RF PEST MANAGEMENT is not liable for failing to meet contractual obligations if the failure results from causes beyond its control, as defined in clause 1.5 above.

Loss or Damage to Equipment

The Client agrees to take reasonable care of equipment installed at the Service Address and accepts responsibility for the costs of rectifying damage caused by wilful or malicious acts, including loss, theft or fire damage.

This clause outlines the Client’s responsibility for the care and maintenance of equipment installed at the Service Address. It emphasises the importance of protecting the equipment from damage, loss, or theft. By accepting this responsibility, the Client acknowledges their role in maintaining the integrity of the equipment and ensuring that it remains in good working condition. The provision also highlights the financial implications of any damage or loss, ensuring that the Client is aware of the potential costs associated with such incidents.

Title to Equipment

The title to equipment clause clarifies that all equipment provided and installed by RF PEST MANAGEMENT remains their property. This provision ensures that the equipment is only used for its intended purpose and that RF PEST MANAGEMENT retains control over its maintenance and operation. By maintaining ownership, RF PEST MANAGEMENT can ensure that the equipment meets its standards and is used in accordance with its protocols.
Applicable Laws

This clause establishes the legal framework under which the Agreement operates. By specifying that the Agreement is governed by the laws of the State or Territory where it is made, both RF PEST MANAGEMENT and the Client are clear about the legal jurisdiction that applies. This provision provides a clear basis for resolving any disputes that may arise and ensures that the Agreement is enforceable under the relevant legal system.
Stamp Duty and GST

All amounts payable by the Client to RF PEST MANAGEMENT under this Agreement are net of GST. If any supply under this Agreement is subject to GST, the Client must pay an additional amount equal to the consideration payable multiplied by the prevailing GST rate, provided that RF PEST MANAGEMENT issues a valid tax invoice. The Client is also responsible for any other government taxes and duties (including stamp duty) related to this Agreement.
Collection Costs

Any expenses, costs, or disbursements incurred by RF PEST MANAGEMENT in recovering outstanding monies, including debt collection agency fees or solicitors’ costs, will be paid by the Client, provided these costs do not exceed the scale charges of the debt collection agency or solicitor.

This clause addresses the costs associated with recovering outstanding payments. By outlining the Client’s responsibility for covering these expenses, the provision ensures that RF PEST MANAGEMENT is not unduly burdened by the costs of debt recovery. This provision provides a clear framework for managing outstanding payments and ensures that both parties understand their financial obligations.

DIRECT DEBIT REQUEST NEW CUSTOMER FORM

YOUR DETAILS
(Please complete this form using a BLACK PEN. Fields marked with an asterisk () are mandatory fields.)

Business
RF TECH PTY LTD

ABN/ACN
33 633 730 533

Customer Reference

Given Name

Surname

Mobile

Address

Suburb

State

Postcode

DEBIT ARRANGEMENT
I/We authorise Ezidebit Pty Ltd ACN 096 902 813 (Direct Debit User ID Number 342189) (“Ezidebit”) to debit funds from my account, as per the details below, for payments due to RF TECH PTY LTD ABN 33 633 730 533 (“The Business”).

Debit amount

Frequency

First debit to occur on

Final debit to occur on

CHOOSE YOUR PAYMENT METHOD

Debit from Credit Card

VISAMasterCardAMEX

Card Number

Expiry Date

Name on Card

Debit from Bank, Building Society or Credit Union Account

Financial Institution Name

Branch

BSB Number

Account Number

Account Holder Name(s):

Signature of Account Holder

Date

Dire ddrct Debit Request (DDR) Service Agreement available on request.

DDR Service Agreement (Ver 1.13)

Please retain a copy for your records. This Direct Debit Request Service Agreement (Agreement) forms part of the terms and conditions of your Direct Debit Request (DDR).

Debiting Your Account

By agreeing to this DDR service agreement, you (the “Customer”) authorise Ezidebit Pty Ltd (ABN 67 096 902 813) (Direct Debit User ID numbers 342190, 342191, 428198) (referred to as Ezidebit, “we” or “us”) to make debits to your nominated account as specified in the DDR.
We will give you at least 14 days’ notice by electronic means before we change any terms of this agreement.
Debits are processed in accordance with the details set out in the DDR, each due date or the next banking day if the due date is not a banking day.
If your financial institution rejects a debit due to insufficient funds or for any other reason, Ezidebit may reprocess the debit up to 2 more times.
If your financial institution charges you fees as a result of a dishonoured debit, those fees are your responsibility.
If you believe a debit has been made incorrectly, you should contact us in the first instance. We will investigate and respond within 7 days. If your claim is found to be valid, we will arrange for the debit to be corrected.

Your Responsibilities

It is your responsibility to ensure:
- Your account details provided on the DDR are correct, and
- That you have sufficient clear funds available in your account by the due date to allow a debit payment to be made in accordance with the DDR.
If your debit is dishonoured, you must arrange for payment to be made by another method or arrange for sufficient funds to be available on your account by an agreed time so we can process the debit.

Cancelling or Changing Direct Debits

You may cancel or alter a DDR by contacting us directly in writing. We require at least 7 days prior notice before your next debit date.
We may cancel your DDR by giving you at least 14 days written notice.
We may cancel the DDR without notice if any debit is dishonoured either once or multiple times.
You must check your account statement to verify that the amounts debited from your account are correct.

Disputes

If you believe that a debit has been made incorrectly, contact us immediately. We will investigate the matter and respond within 7 days.
If we conclude as a result of our investigations that your account has been incorrectly debited, we will arrange for your financial institution to adjust your account accordingly.
If we find that your account has not been incorrectly debited, we will provide you with reasons and supporting evidence.

Confidentiality

We will keep all information (including your account details) confidential, except where disclosure is required by law or for the purposes of this agreement (for example, to our financial institution or your financial institution in connection with a claim made on it relating to an alleged incorrect or wrongful debit).
We will take all reasonable steps to protect your account details, but we cannot guarantee security if you disclose your account details to third parties.

Contact

If you wish to contact Ezidebit about anything relating to this Agreement, you should contact:

Ezidebit

PO Box 3327, Newstead, QLD 4006

Phone: 1300 300 553

Email: support@ezidebit.com.au

Website: www.ezidebit.com.au